Privacy Policy

Last updated: 23 February 2026

This Privacy Policy describes how offgrid.co.za ("we", "us", or "our") collects, uses, and shares information about you when you visit our website. We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit our contact form
• Usage data — pages visited, time spent on pages, referring URLs, browser type, and device type (collected automatically via server logs and analytics)
• Cookies — small text files placed on your device by our website and third-party services (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Improve our website content and user experience
• Understand how visitors interact with our website
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (POPIA)

Under POPIA, we process your personal information on the following bases:

• Consent — when you submit a contact form, you consent to us using your details to respond
• Legitimate interest — to operate and improve our website and services
• Legal obligation — where required by South African law

4. Cookies and Third-Party Advertising

This website uses cookies from the following third parties:

• Google AdSense — we display advertisements served by Google AdSense. Google uses cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalised advertising by visiting Google Ads Settings.
• Google Analytics — we may use Google Analytics to understand website traffic patterns. Google Analytics uses cookies to collect anonymous usage data.

You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.

5. Data Retention

We retain contact form submissions for a maximum of 12 months unless a longer retention period is required or permitted by law. Server log data is retained for up to 6 months.

6. Your Rights Under POPIA

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us via our contact page.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us via our contact page.